Contact Us
Call Us
+1 (503) 555-0184
Mon–Fri, 9am–5pm PT
Email Us
hello@oakmossbotanicals.com
press@oakmossbotanicals.com
Visit Us
48 Moss Lane, Suite 12
Portland, OR 97205
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Shade advice, order help or stockist enquiries — we read everything.
Good to Know
Quick answers before you ask.
Our Portland studio is open Monday to Friday, 9am to 5pm Pacific. Online orders ship within 2 business days, all year round.
Unopened products can be returned within 30 days for a full refund. If a shade isn't right, write to us within 14 days and we will exchange it.
Standard shipping is $4.95, and free on all orders over $50. Express options appear at checkout.
Yes — 100% cruelty-free, always. We never test on animals, and most of the range is vegan.
Every order confirmation includes tracking. You can also check live status anytime on our order status page.